What is collected
Name, phone number, login information and account settings may be kept
GRAPWIN App Privacy Policy
On this page the GRAPWIN App's information security, cookies and your rights are clearly written; the policy was updated in August 2026, so Dhaka users can easily understand what is kept and why it is kept
Key points of the policy in 3
How account, device and usage-related information is handled is the basis of this policy
The information required at GRAPWIN Login, GRAPWIN Register and GRAPWIN Download is used only to operate the service; transaction data from bKash, Nagad or Rocket is kept under separate protection, so logging in from Dhaka is hassle-free
If you need Help page privacy help And Contact page security message You can view
Account data
This section contains 4 types of main data
Why needed
This is needed for login verification, support and remembering preferences
How long it lasts
Extra time remains while the account is active and for legal needs
Who will see
Only authorized support, security and system team
Device and technical data
5 technical signals are used
What is seen
Device model, OS version, browser and IP address may be seen
Why needed
This helps detect abnormal logins and keep pages stable on slow networks
How long it is kept
Error detection logs usually stay for a short time, then they are deleted
Who has access
System monitoring team and security review team members
Usage and behavioral data
Here are 4 types of usage patterns
Which page you open
Which section is opened more, to simplify navigation
How many times you
Time-based logs are kept to track daily use, for about 30 days
Why needed
This helps organize the menu, reduce mis-taps and keep speed steady
Who uses
Product, support and security teams together analyze
Contact data
Three main parts of the message
What is included
Email, support ticket, complaint and clear response may be stored
When it is used
This is needed for GRAPWIN Login issues, account verification and data correction
Who reads
Only relevant support agents and quality review team
Cookie and tracking data
Cookies are used for 4
Session
Session cookies may be used to keep the login open
Preferences
Language, screen preferences and small settings help remember
Security
Security tokens may be kept to prevent fraudulent requests
How long it lasts
Some cookies are deleted after the session, some stay for 30 days
Your rights
You can send 6 requests
- You can request to view your data
- You can correct incorrect data
- You can request specific data deletion
- You can object to processing
- You can change cookie preferences
- You can raise security or privacy questions
Contact
If you have questions, two options
From Dhaka or from another part of the country, GRAPWIN Contact Page And GRAPWIN Help Page You can also write security questions related to bKash, Nagad or Rocket there
If you want to use the GRAPWIN App Get the GRAPWIN APK
Final words
This GRAPWIN App privacy policy covers information security, cookies and user rights together; see the rules as of August 2026, and if needed read it before GRAPWIN Login or GRAPWIN Register.